“Residents expect hotel-level service, but tracking is done by hand.”
Every request is recorded, assigned to an owner and timed; no request gets lost.
User type
Residence Management Software
Dijiyon residence management software for hotel-concept residences: concierge requests, facility booking, service charges and transparent accounts in one panel.
- Service charges and pricing for additional services
- Requests become work orders: assigned to an owner, timed and rated by the resident
- Booking, pricing and sales receipts for the pool, hall and meeting room
- Gate and access records with plate, card, remote and QR recognition
- Instant service for residents through the mobile branch
Resident communication in one place — Announcements, surveys and requests are managed in the same flow; who read them is visible.
Sound familiar?
Residence manager: what you deal with most
“Concierge, cleaning and technical teams work in isolation.”
All teams use the same work order board; who has each job is visible at a glance.
“Use of the pool, gym and meeting room is disorganised.”
A booking calendar and pricing bring order to facility use.
“High dues bring hard questions from residents.”
The income-expense and balance screen is open to residents; every item is shown with its justification.
“Allocating parking spaces and tracking vehicles is hard.”
Parking spaces, vehicle records and gate passages are managed from the panel.
“Announcements don't reach residents on time.”
Announcements and surveys reach residents via the app, SMS and WhatsApp; in the app you can see who has read them.
Highlights
Residence manager: what you can do with Dijiyon
Facility Operations
Booking calendar, pricing and sales receipts.
Request Management
Every request is logged and its resolution time is measured.
Mobile Branch
Residents send their requests from their phone.
Resident Satisfaction
Residents rate closed work orders and site staff.
What Is Residence Management Software?
Residence management software is a solution that lets hotel-concept residences manage resident requests, concierge and technical services, use of social facilities and dues processes digitally from a single panel. Every request from residents is recorded, assigned to the relevant team as a work order and its resolution time is measured; areas such as the pool, gym and meeting room are organised with a booking calendar. This makes the residence's service standard measurable and allows resident satisfaction to be monitored continuously.
Dijiyon residence management software brings together request and complaint management, a work order board, facility booking and pricing, product and service sales, staff and timesheets, and car park and gate access records in one package. Communication with residents through announcements, surveys, SMS and WhatsApp runs in a single flow; because the income-expense and balance screen is open to residents, accounts stay transparent. Residents send their requests through the mobile branch, see their debts and rate closed work orders.
What people ask most
Residence manager: frequently asked questions
Yes. The opening, assignment and closing time of every work order is recorded, and overdue jobs also trigger a warning. Residents can leave a score from 1 to 5 and a note on a closed work order.
Yes. An hourly or per-session price is defined, collected at booking, and the income record is created automatically.
Yes. The debt breakdown, payment history and receipts are displayed on the resident's own screen.
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Property Management Company Software
Professional management companies running several sites manage their entire portfolio from one centre with property management company software.
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